Frequently Asked Questions
Everything you need to know about shopping with Freedom Farms in Greene, NY.
Where does Freedom Farms source its products?
We take pride in our roots in Greene, NY. Most of our produce and goods are grown directly on our farm or sourced from trusted local agricultural partners within the Chenango County area to ensure peak freshness.
How do you handle the shipping of perishable food items?
To maintain quality, all perishable items are packed in insulated containers with cold packs. We primarily offer expedited shipping and local delivery services to ensure your food arrives fresh and safe for consumption.
What is your return policy for food products?
Due to the nature of fresh produce and food items, we cannot accept returns. However, if your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of delivery for a full refund or replacement.
Do you offer local pickup for residents near Greene, NY?
Yes! Customers living near Greene can select the 'Local Pickup' option at checkout. Once your order is ready, you will receive an email with instructions for picking up your items directly from our farm stand.
Are your farming practices organic?
While we are not officially certified organic, we follow sustainable, natural farming practices. we prioritize soil health and minimize the use of synthetic pesticides to provide the healthiest food possible for our community.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.